Smart Lift Monitoring
workM8 provides a resilient dual-SIM cellular solution. Real-time monitoring, intelligent call routing and wide network coverage from a single managed service.
Your Lift Phones Need a Plan.
Lift emergency phones face service disruption, rising costs and non-compliance risks. workM8 replaces copper with a dual-SIM 4G cellular solution, backed by real-time monitoring and proactive alerting.
- Dual-SIM cellular with carrier redundancy automatic failover
- Real-time online/offline status for every lift across your portfolio
- Automated health checks verifying signal, SIM status and call path integrity
- Proactive fault alerts before they become compliance incidents
- Intelligent call routing to the correct lift provider per site
- Uptime logs and health check records for AS1735 compliance reporting
- SIM lifecycle management via Cisco Jasper IoT platform
- End-to-end managed service including site survey, install and commissioning
Always-On Dual-SIM Redundancy
Optus primary with automatic Telstra failover in under 30 seconds. No single point of failure for emergency lift communications.
Proactive Monitoring, Not Reactive Faults
Automated health checks run continuously. workM8 alerts the right contacts the moment a device goes offline or fails a check before it becomes a compliance issue.
One Dashboard for Your Entire Portfolio
Live connection status, uptime history and health check data across every lift site you manage, accessible on demand for building owners, strata and lift providers.
Hardware Built for the Job. Platform Built Around It.
workM8 deploys proven, purpose-built hardware at each lift site, managed through the same IoT platform used across fleet, assets and environmental monitoring.
Purpose-Built for Lift Emergency Communications
The EV8100 lift emergency phone unit replaces analogue PSTN handsets with reliable cellular voice. AS1735 compliant, with direct integration into lift car equipment and remote health diagnostics built in.
- Cellular voice with 2G/4G fallback
- FXS analogue interface and digital I/O
- 12-24V DC with battery backup
The Platform Acts Before Your Team Has To
The Teltonika RUTX09 industrial dual-SIM LTE router provides automatic carrier failover in under 30 seconds. Cat 6 LTE with dual SIM slots.
- Auto failover under 30 seconds
- Remote firmware and configuration management
From Site Survey to Ongoing Monitoring
workM8 handles the entire transition — our engineering partners provide pre-installation signal testing, hardware install by qualified technicians, SIM provisioning via Cisco Jasper and full dashboard access from day one.
- Pre-installation site survey and signal assessment
- Professional installation and commissioning
- Ongoing monitoring, alerting and uptime reporting
How Building and Facility Managers Use workM8 Lift Monitoring
Residential & Strata
Replace PSTN lift phones across residential towers and strata complexes before copper decommission creates compliance gaps. Centralised dashboard gives strata managers visibility across every building in their portfolio.
AS1735 compliant from day one
Retail & Commercial Property
Monitor lift communications across shopping centres, office towers and mixed-use developments from a single dashboard. Proactive fault alerts mean issues are resolved before tenants or customers are affected.
Zero manual fault detection required
Aged Care & Healthcare
Reliable emergency lift communications are critical in aged care and healthcare environments. Dual-SIM redundancy and 24/7 monitoring ensure continuity of emergency calls in environments where failure is not an option.
24/7 monitoring across every facility
Hotels & Hospitality
Keep guests safe with always-on lift emergency communications. Proactive alerting means your team knows about a fault before a guest does. Uptime reporting supports insurance and compliance requirements.
Proactive alerts before guests are affected
Government & Public Infrastructure
Manage lift communications compliance across councils, public buildings and government-owned facilities. Centralised uptime reporting and audit-ready records support compliance obligations across large property portfolios.
Audit-ready compliance records on demand
Industrial & Logistics
Lift monitoring for warehouses, distribution centres and industrial facilities where reliable communications and uptime visibility are essential for safety and insurance compliance.
Real-time uptime visibility across all sitesLift Monitoring FAQs
What Is Lift Monitoring?
Lift monitoring is the use of a connected emergency communication device in a lift so passengers can call for help if they are trapped, and so the lift’s status is tracked remotely. It keeps the emergency phone line working, logs faults and makes sure help can be reached at any hour.
Why Are PSTN Lift Phone Lines Being Replaced?
PSTN lift phone lines are being replaced because Australia’s copper phone network is being retired, which leaves the old analogue emergency phones in lifts without a working line. Building owners need a replacement that keeps the lift’s emergency phone connected, which is where a cellular solution takes over.
What Is a Dual-SIM Lift Monitoring Device?
A dual-SIM lift monitoring device is an emergency communication unit that connects over the mobile network using two SIM cards from different carriers. If one carrier’s signal drops, it switches to the other automatically, so the lift’s emergency line stays connected even when a single network fails.
Does Lift Monitoring Meet Australian Compliance Standards?
Yes, lift monitoring meets Australian compliance standards. Emergency communication in lifts is governed by AS1735, which requires a reliable two-way line to call for help. A compliant monitoring device keeps that line active over the mobile network and logs activity, so building owners can show the standard is being met.
Why Choose workM8 for Lift Monitoring?
Choose workM8 for lift monitoring because the dual-SIM device keeps the emergency line connected across two carriers, meets AS1735, and runs on the same IoT platform as the rest of your operations. That means lift monitoring, alerts and compliance records sit alongside your other solutions under one login, with data hosted onshore in Australia.
Ready to Replace Your PSTN Lift Phone?
We’ll assess your sites, design the right solution and manage the complete transition from copper — so you’re compliant, connected and covered.
Request a Site Survey