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IoT Consultancy & Managed Services

Solutions / IoT Consultancy & Managed Services

IoT Done Right, From Strategy to Scaled Operations

workM8 combines deep IoT platform expertise with hands-on implementation to guide organisations through network selection, device evaluation and into a fully managed connectivity service.

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100s
Of Customer Deployments
1000s
Of Devices & Integrations
10+ Yrs
In-Field Experience
10+
Hardware & Network Partners
Why workM8 for IoT Consultancy & Managed Services

IoT Deployments Are Harder Than They Look

Organisations investing in IoT face a fragmented landscape of devices, networks, protocols and cloud platforms. Getting it wrong is expensive. Getting it right requires experience. workM8 brings both.

Additional outsourcing options for physical assets are available for workM8 platform customers looking for a fully managed service.

  • Network selection across NB-IoT, Cat-M1, 4G, LoRaWAN and satellite
  • Device evaluation and proof-of-concept engagements
  • End-to-end deployment including SIM provisioning and API integration
  • Fully managed operations post-deployment
  • Multi-vendor hardware support from a single platform
  • Ongoing firmware, SIM and connectivity management
  • Technology roadmap and market advisory
  • Established partnerships across the ANZ IoT ecosystem
Strategy

Strategy Before Hardware

workM8 assesses your environment, coverage needs and budget before recommending any technology so you buy the right devices the first time.

Implementation

Hands-On Implementation

From hardware staging, SIM provisioning and workflow configuration to on-site installation, workM8 manages the full deployment so your team stays focused on operations.

Managed

Managed for the Long Term

After deployment, the workM8 professional services team (Australian clients only) assumes operational responsibility for your device fleet, including firmware, connectivity, hardware refresh and ongoing technology advisory.

How It Works

A Phased Path to Full IoT Operations

Most successful engagements follow a proven progression. workM8 scopes and validates with our clients, will select hardware for the specific use case and environment, allowing IoT deployments to proceed with confidence.

The workM8 platform is built for self-managed deployments, with a white-glove fully managed service available for organisations who want workM8 to assume complete operational responsibility for their device fleet.

Phase 1

Discovery and Proof of Concept

workM8 assesses your coverage environment, shortlists hardware candidates, stages and tests hardware, provisions SIMs and validates connectivity and data output in your actual environment before any scale commitment.

  • Network coverage assessment and technology selection
  • Device shortlisting, procurement and field validation
  • SIM provisioning and Azure or API integration proof
Phase 2

Staged Deployment

With hardware validated, workM8 manages production staging, workflow and alerting configuration, dashboard build and on-site installation support across your full deployment.

  • Production device staging and workflow configuration
  • Dashboard build and handover to your team
  • On-site installation support and team training
Phase 3

Managed Operations

Following deployment, workM8 assumes full operational responsibility for your IoT estate, priced per managed device and scoped to your needs.

  • Device and firmware management across all hardware vendors
  • SIM and connectivity monitoring with automated alerting
  • Hardware refresh, integration maintenance and technology advisory
Real-World Use Cases

One Partner for Your Entire IoT Fleet

Device Fleet

Device Fleet Management

Remote provisioning, configuration, health monitoring and lifecycle management across multiple hardware vendors from a single platform.

Firmware

Firmware Management

Scheduled and emergency firmware updates across your device fleet, tested on staging hardware before deployment to production.

SIM Connectivity

SIM & Connectivity Management

IoT SIM provisioning, activation, suspension and data plan management with automated alerting on connectivity failures.

Hardware RMA

Hardware Replacement & RMA

Managed replacement of failed or end-of-life devices, pre-staged with correct firmware, configuration and SIM ready to swap in the field.

Dashboards

Dashboards & Integrations

Custom operational dashboards on the workM8 platform with maintained integrations to your cloud systems as your environment evolves.

Technology

Ongoing Technology Recommendations

Regular reviews of your device estate against the market to identify when newer, lower-cost or better-performing hardware is available.

Ready to Simplify Your IoT Deployment?

Book a discovery session with our team of IoT specialists.

Book a Discovery Session

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workM8

The device-agnostic, network-agnostic IoT platform delivering real outcomes for enterprise and government organisations across Australia and Asia-Pacific.

Founded 2016 · Sydney, Australia · ANSTO Innovation Centre

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  • Environmental Monitoring
  • Lift Monitoring
  • IoT Consultancy & Managed Services

Resources

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  • Case Studies
  • News
  • Developer Tools & API

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